When we first meet young people we focus on developing rapport and establishing a trusting relationship so our work is more effective. A key objective during early sessions is getting to know them. When people relate to each other, they are more likely to open up and share their concerns or situations. This is especially important when people feel they have something to 'hide' or have had negative experiences when expressing their feelings and fears to adults in the past.
We believe long term outcomes can only be achieved when people realise they contribute to situations in which they find themselves (self-awareness) and can find their own solutions to improving life. We support people to explore their own strengths and identify areas for improvement, and then guide, challenge and support them as they take steps towards self generated goals. Sometimes the rights of young people and young adults can be compromised in daily life, and we work with our clients to ensure they are aware of, and know how to exercise their rights. Our individual interventions generally last between 5-10 sessions as we feel this is the optimum length for effective empowerment to take place.
Promoting mental wellbeing
Many people we work with experience high levels of stress and pressure in their lives. As a result we believe that all the work we do should promote flourishing and positive mental health. Our staff are sensitive to the need to address challenges to positive mental health and use a range of techniques to improve personal satisfaction with life and promote mental resilience. Our outcomes show significant improvements in mental well-being after young people and young adults receive coaching.
Social network approaches
We believe the best outcomes for young people are grounded in systems approaches, and recognise that individuals with strong social networks have a better chance of being resilient to life's challenges. We can provide family based work, where we can work intensively to improve the parent-child caring relationship or work to develop stronger social skills. For instance we can support:
- individual families by working with teenage children and their parents
- young parents new to parenting
- socially isolated clients to extend meaningful relationships
- young people who wish to develop better pre-employment skills
All our work is governed by robust outcomes approaches, with the use of baseline and reviews to measure improvement in outcomes over time. We use various tools to measure improvement, including Talking Points approaches and the Warwick-Edinburgh Mental Well-Being Scale. Our work is evidence based, and we believe that it is only by reporting how our work has improved outcomes that we can effectively demonstrate the impact of our services.